Legal
Privacy Policy
The short version
We collect what we need to run client engagements and nothing exotic: your contact details, information about your firm, the content of our working sessions, and standard website basics. Payments go through Whop, so we never see your card number.
We don't sell your information, we don't run ads, and we don't share your data except with the service providers that make delivery work.
Strategy sessions are recorded. We tell you before we hit record, and the recording is used to produce your deliverables, not for anything else.
1. Who this covers
This policy describes how RDU Media Group LLC ("RDU Media," "we," "us") handles information from visitors to rdu.media, prospective clients, and clients. It's part of our Terms of Service.
2. What we collect
- Contact and business information. Your name, email, phone, firm name, role, and what you tell us about your business during scoping and engagement work.
- Session content. Strategy sessions are conducted by video call and recorded, with notice at the start of the call. The recording, the transcript, and our notes are the raw material for your deliverables.
- Engagement materials. Documents, credentials for accounts you authorize us to publish to, brand assets, and proof materials you provide.
- Payment records. Checkout and payment are handled by Whop, Inc. and its payment partners. We receive order confirmations, the amount, and your contact details. We never receive or store your full card or bank numbers.
- Website basics. Standard server logs and, if we enable analytics, page-level usage data. We don't run advertising pixels on rdu.media.
- Correspondence. Emails and messages you send us, including to support@rdu.media.
3. How we use it
- To scope, deliver, and support your engagement, including producing and publishing content on your behalf to accounts you've authorized.
- To bill you and keep the records that billing, tax, and dispute handling require.
- To communicate with you about your engagement and respond to inquiries.
- To create case studies and testimonials, only under the terms in section 10 of the Terms of Service, which give you draft review and keep your confidential information out.
- To operate and improve the website.
- To meet legal obligations and enforce our agreements.
We don't sell your personal information, and we don't share it with third parties for their own advertising.
4. AI-assisted production
We use AI-assisted tools in research, drafting, and production, under human direction and review, as disclosed in section 7 of the Terms of Service. Engagement materials processed through those tools are handled under the tool providers' business terms. We don't use your confidential materials to train public AI models, and we don't submit them to consumer AI products that claim training rights over inputs.
5. Who we share it with
- Whop and its payment partners, to process your payment. Their handling of your payment data is governed by their own privacy policies.
- Service providers we use to run the business: video conferencing, transcription, document storage, email, and production tools. They get what the task requires and no more.
- Publishing platforms you've authorized, when we publish content to your accounts. What's published is public by design; the credentials and drafts behind it aren't.
- Professional advisors and authorities, where law, legal process, or the defense of our rights requires it.
- A successor, if the business is sold or reorganized, in which case this policy continues to apply to your data.
6. How long we keep it
- Engagement records, including scope confirmations, terms acceptance records, delivery evidence, and billing records: 7 years, for tax, dispute, and legal purposes.
- Session recordings and transcripts: for the duration of the engagement and up to 2 years after, unless you ask us to delete them sooner and no legal obligation requires keeping them.
- Account credentials you provide: only while the engagement is active. We remove our access at the end of the engagement or on your written request, whichever comes first.
- Prospect information that never becomes an engagement: up to 2 years, then deleted.
7. Your choices and rights
- You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we're legally required to keep. Email support@rdu.media and we'll respond within 30 days.
- You can revoke our access to your accounts at any time, as described in section 6 of the Terms of Service.
- You can opt out of non-essential email at any time. Engagement and billing communications continue while you're a client, since we can't deliver without them.
- Depending on your state, you may have additional rights under state privacy law. We honor verified requests regardless of which state you're in.
8. Security
We use reasonable administrative and technical safeguards: access limited to who needs it, credentials stored in a password manager rather than documents, and reputable providers for storage and communication. No system is perfectly secure, and we can't guarantee absolute security, but if a breach affects your information we'll notify you as required by law.
9. Children
Our services are for businesses and our website isn't directed to anyone under 18. We don't knowingly collect information from children.
10. Changes to this policy
If we change this policy, we'll update the version number and date at the top. For material changes affecting current clients, we'll give notice by email before the change takes effect. Prior versions are available on request.
11. Contact
RDU Media Group LLC
964 High House Rd #2042
Cary, NC 27513
United States
support@rdu.media
Version history
v1.0 · July 25, 2026. Initial publication. Covers collection, use, sharing, session recording notice, AI-assisted production handling, retention schedules, and client rights.